Privacy Policy kiss917 — Your Personal Data Protection

To provide secure, seamless, and personalized services, kiss917 collects several categories of information from members. This data collection occurs both directly from you and automatically through your use of the platform.

A. Information You Provide Directly:

• Identity information: Full name, MyKad or passport number, date of birth, and gender — collected during the account registration and KYC verification process.
• Contact information: Email address, mobile phone number, and current residential address.
• Financial information: Bank account number, bank name, account holder name, and e-wallet details (TNG, GrabPay) for the purpose of depositing and withdrawing funds.
• Verification documents: Copies of your identification card, passport, or other supporting documents submitted during the KYC process.
• Communications: Any messages, complaints, or enquiries you send to our customer support team via live chat or email.

B. Information Collected Automatically:

• Technical data: IP address, web browser type, device operating system, and screen resolution.
• Usage data: Pages visited, time spent on each page, links clicked, and navigation flow.
• Game data: Betting records, game history, deposit and withdrawal transactions, and gaming activity patterns.
• Location data: General location data based on IP address for regional verification and legal compliance purposes.
• Cookies and tracking technologies: Information collected through cookies, web beacons, and similar technologies as described in Section 5.

C. Data Category & Collection Purpose Table:

kiss917 uses collected data solely for legitimate and transparent purposes. We do not process your data for any unrelated purpose without first obtaining your consent.

• Account management: Creating and maintaining your account, ensuring login security, and verifying your identity during the KYC process.
• Transaction processing: Facilitating fund deposits, processing withdrawal requests, and maintaining accurate financial records.
• Customer service: Responding to inquiries, resolving complaints, and providing technical assistance to members.
• Platform security: Detecting and preventing fraud, money laundering, unauthorized access, and any misuse of the platform.
• Legal compliance: Meeting legal obligations, including AML (Anti-Money Laundering) and KYC reporting requirements.
• Platform improvements: Analyzing usage patterns to improve the performance, design, and functionality of the kiss917 platform.
• Promotional communications: Sending bonus offers, promotions, and updates exclusively to members who have opted in to receive such communications.
• Responsible gaming: Monitoring betting patterns to identify signs of problem gambling and offering appropriate support.

kiss917 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are certain situations where we need to share data with trusted parties to ensure smooth platform operations:

• Payment gateway providers: Information required to process deposit and withdrawal transactions is shared with licensed payment providers such as Maybank, CIMB, Public Bank, RHB, TNG eWallet, and GrabPay. All providers are bound by strict confidentiality agreements.
• Technology service providers: We may engage third-party providers for server hosting, data analytics, and fraud detection tools. All such providers are only permitted to process your data in accordance with our instructions.
• Legal authorities: Your information may be disclosed to law enforcement agencies or regulatory bodies when we are legally required to do so by law, court order, or a valid official investigation.
• KYC service provider: Licensed third-party identity verification providers are used to validate the authenticity of documents you submit during the KYC process.

Your data security is our number one priority kiss917. We continuously invest in the latest security infrastructure to ensure your information is always protected against cyber threats.

• Data transmission encryption: All data transmitted between your browser or app and the kiss917 servers is encrypted using TLS 1.3 protocol — the highest encryption standard currently available.
• Stored data encryption: Sensitive data stored in our database, including financial information and KYC documents, is encrypted using AES-256 bit encryption.
• Two-factor authentication (2FA): Members are encouraged to enable 2FA to add an extra layer of protection to their account.
• Continuous monitoring: Our security system operates 24 hours a day, 7 days a week to detect any suspicious activity and respond to threats in real time.
• Network segmentation: Our server infrastructure uses multi-layer firewalls and network segmentation to prevent unauthorized access.
• Regular security audits: We conduct regular penetration testing and security audits by certified independent parties.

kiss917 uses cookies and similar tracking technologies to enhance the user experience, ensure session security, and understand how members interact with our platform.

Types of cookies we use:

• Essential cookies (required): Required for core platform operations such as login session management, security, and language preferences. These cookies cannot be disabled as they are critical to platform functionality.
• Performance cookies: Collecting anonymous information about how members use the platform to help us identify technical issues and improve site performance.
• Functional cookies: Saving your preferences such as account settings, preferred language, and display configurations to deliver a more personalized experience.
• Analytics cookies: Used to understand traffic patterns, most visited pages, and navigation behaviour for the purpose of continuous platform improvement.

You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect platform functionality and your overall user experience.

Under the Personal Data Protection Act 2010 (PDPA) Malaysia and our internal policy kiss917, you have the following rights regarding your personal data that we hold:

kiss917 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

Once the specified retention period has elapsed, your data will be securely deleted or anonymised so that it can no longer be linked back to your identity.

Platform kiss917 is intended exclusively for adults aged 18 and above. We strictly do not collect, process, or store any personal data from individuals under the age of 18.

• All prospective members are required to verify their age during the registration process. Registration by minors is strictly prohibited.
• Our rigorous KYC verification process ensures that only individuals who meet the minimum age requirement are permitted to use the platform in full.
• Should we discover that data from a minor has been collected inadvertently, we will delete that data immediately and terminate the account in question.
• Parents or guardians who suspect their child has registered on our platform are urged to contact our support team immediately.

kiss917 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technological developments.

• Members will be notified of any material changes to this policy via their registered email or in-account notification at least 14 days before the changes take effect.
• The latest version of this Privacy Policy is always available on the kiss917 website, with the update date clearly stated at the top of the document.
• Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated policy.
• If you do not agree with the changes made, you have the right to close your account and submit a data deletion request.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is here to help.

• Privacy email: [email protected] — for all inquiries related to data protection and privacy.
• Live chat: Available 24/7 via the chat button on the kiss917 website or mobile app.
• Response time: We aim to respond to all privacy-related inquiries within 3 business days, and formal requests within 14 business days.

For inquiries regarding your rights under Malaysia's PDPA, you may also refer to the Department of Personal Data Protection Malaysia (JPDP) for further information about your rights as a data subject.